President & CEO
Through a vulnerability on their website, LifeLock, Symantec’s identity theft protection service, has permitted the indexing of email addresses associated with millions of its customer accounts, exposing customers to identity theft and phishing scam risks.
In wake of this news, we would like to share tips on how to protect yourself from phishing scams:
- Watch for communications from unknown or untrusted senders.Be wary if you are receiving communications from anyone that you do not know personally.
- Pay attention to expressions of urgency or immediate requests for action.Scammers will try to make you act quickly by saying that your account will be closed or a purchase will be cancelled if you do not act immediately. They want you to act before you think. Don’t fall for it.
- Look for requests for sensitive personal information.Banks, merchants, and other reputable institutions will never ask for your personal or account information by email, so never provide it. If you have any concerns, call the organization directly to verify the legitimacy of the communication.
- Check for spelling or grammatical errors.Many of the phishers are from outside of the United States, so they don’t have a strong grasp of the English language. If you see misspelled words, wrong use of pronouns and tenses or other grammatical issues, it could be a phish.
- Remember, if it is too good to be true, it probably is!If you receive a communication out of the blue saying that you won the lottery or are heir to a foreign fortune you might want to think twice before claiming your reward.
- Always use updated anti-virus software.Especially one with an anti-phishing filter.
As a reminder, all members with a Kings Federal checking account have access to CyberScout, the premier provider of identity management services. If you have questions or suspect you are a victim of identity theft, contact CyberScout at 877-432-7643. You can also visit our ID Theft Page.