WE’RE BUILDING A BETTER ONLINE BANKING EXPERIENCE
The new Kings Federal Credit Union Online and Mobile Banking is coming in November.
- Better security with Login Authentication
- Quicker Access to Essential Features
- More robust Mobile App including full bill payment functionality and eBills
- Ability to reset your own password 24/7
WHAT YOU NEED TO KNOW:
New User Limitation: To prepare for the transition, members will not be able to register for new online banking services from October 31st – November 15th.
Outage Timeframe: Online/mobile Banking and bill pay will be unavailable from 9am on Friday, November 12th until approximately 10am Monday, November 15th.
First-time login: When you log in the new system for the first time, your user name will be your current Login ID, and your temporary password will be your zip code followed by the last 4 digits of the primary member’s social security number. Ex: 93232, last 4 2234 would be 932322234. You will be required to set a new password and may also need to update your Login ID if it does not meet the new requirements.
New Mobile App: You will need to download a new Apple or Android application once we go live. Visit this page for links to the new Apps starting November 15th. For iPhones, iOS 13 or above will be required. For Android phones, version 8.0 or higher will be required. You may need to update your operating system before you can load the new App.
Transfer of Data: All of your account information, scheduled billpay payments and three months of transaction history will seamlessly transition to the new system. Items that will not transfer include reoccurring internal transfers, any external transfer accounts, and any account names you have customized.
New Features: Our new mobile app will have nearly all of the features of our website application. You will no longer be required to use the website to authorize a new device or add new payees.
IMPORTANT STEPS TO HELP PREPARE YOU FOR THE UPGRADE:
Make sure we have your current email address and phone number on file so you don’t miss any critical information. Our new security features require that we send you an access code by email, phone or text whenever you access from a new device or location.
Do not schedule any payments during November 12th-15th to help ensure they are paid on time.
Check this page on or after the conversion weekend for links to the new Mobile Applications.
Through October 30th, you can still enroll in our current online banking by clicking below.
Personal Banking Whenever You Need IT
Online Banking makes it easier than ever to take control of your finances. With easy-to-use features and instant access anytime you have an internet connection, our online solutions allow you to monitor your accounts and control your money on your own terms.
- Monitor Accounts and Transactions
- Pay Bills Online
- Transfer Money Between Accounts
- Transfer Money to and from Another Institution
Our App puts your finances right at your fingertips. Log in anytime to easily control your accounts and stay up to date with payments.
- 24/7 Account Access
- Mobile Deposit
- Locate the Nearest Fee-Free ATM
- Get Mobile Alerts and Card Control With Our Card Valet App
Want To Preview Our Online Banking Solutions?
Please visit our Training and Online Education page to view videos and interactive demonstration pages for our new Online Banking, Bill Payment and Card Valet services.
If you have trouble or need assistance, you can call us at (559) 582-4438 and we will walk you through it.
There is no monthly service charge for Online Banking, but some services do incur a fee. Please see our fee schedule for more details. Due to the high cost of providing this service, online banking will be disabled 90-days after the service is established if not used. If you need assistance in using the services, please contact us at 559-582-4438 or use our online contact form.