Emergency Financial Relief
Emergency Financial Relief Programs
If you or your family are experiencing financial difficulties related to the coronavirus (COVID-19), Kings Federal Credit Union has tools available to help. As a member-owned credit union, we are built to support our members and the communities we serve. We are in a unique position to help, so we believe we have a responsibility to do just that. It’s simply who Kings Federal is.
What is most important, is that you stay in contact with us throughout this difficult period. We will do all we can to help you navigate your options. You can always reach out to us by the following methods:
Email: email@example.com Fax: 559-582-3236 Phone: 559-582-4438
All of the documents you need are available through this page or can be sent to you by email. You can print the forms and fill them out, or fill them on on your computer and then print and sign them. You can then return documents to us in several ways.
- Fax them to 559-582-3236
- Scan or take a photo of them and email to firstname.lastname@example.org
- Drop them off in our Night Deposit
- Drop them off at our Drive-Up window
Free Skip-A-Payment on Consumer Loans
If you are less than 30 days past due and having trouble with your monthly loan payments to the credit union due to this crisis, Kings Federal Credit Union’s Emergency Skip-A-Payment program can offer easy and immediate financial relief. Most members will be able to skip a loan payment for 30 to 60 days. This can help you stay current on your loan while you look for other work or navigate other income sources.
Skip-A-Payment Loan Types Include:
Auto loans up to 60 days
Boat/RV loans up to 60 days
Personal loans up to 60 days
Credit Cards up to 30 days*
Some limitations and qualifications may apply. Excludes Mortgage Loans, Home Equity Loans and Lines of Credit. Please contact us for full program details or help with loans that are excluded from the Emergency Skip-A-Pay program.
*Credit Card Skip-A-Pay will be offered on your April or May credit card statement to all qualified accounts. There is no need to make a request.
Long Term Payment Relief or Loan Modification
For members requiring more than two months of payment relief or a permanent loan modification, the credit union may be able to help. We appreciate your desire to maintain a positive working relationship with Kings Federal Credit Union during this difficult time and we look forward to achieving an arrangement that will benefit us both.
Please complete attached payment relief application and provide the requested documents by mail, email, fax or drop it off through our drive up window or night drop. We will review your complete package within 5 business days.
Certificates and Fees
Our team is empowered to take action to help our members affected by the health crisis. If you have funds in a certificate that you need immediate access to or have unexpectedly incurred an NSF or Overdraft fee, call us at 559-582-4438 and we will work with you to provide a resolution.
Protect Yourself From Scams
In times of concern, it pays to be on the lookout for scams exploiting uncertainty. Please remember that we will never call and ask for your card number, passwords or PIN numbers. If you receive a call asking for this information, do not provide them and hang up. We’re here to help you so if you suspect you have been the victim of fraud, please contact us immediately at 559-582-4438. The Federal Trade Commission also has resources available on fraudulent activity being observed due to the coronavirus. For more information, please visit the FTC website.