Important News and Updates

Update January 17, 2022

Lobby Closure

Due to a significant staffing shortage and to protect the health of our staff and members, our lobby will be closed all or part of the week of January 17th.  We are closed on the 17th for the Martin Luther King Holiday but will have less than 40% of our staff available Tuesday and Wednesday.  We anticipate returning to regular lobby hours by Monday, January 24th, but we will update you if this changes. Our hours and services will also be updated daily at the top of our website main page.

Our drive-up teller window will be open to handle most of your transaction needs, but may have reduced hours depending on staffing. We will also have staff available to assist you by phone and email. We ask for your patience in answering and returning messages as call and email volumes will be high. We commit to returning all messages within one business day.

We encourage you to use our online banking and ATMs whenever possible. If you are not an online banking user, you may register on our website, www.kingsfcu.com.

You may reach us by email at supportservices@kingsfcu.com. We also offer 24/7 telephone service by dialing 559-582-4438 and pressing option 5.

Thank you for your patience and understanding. We sincerely apologize for any inconvenience you may experience and commit to returning to normal operations as soon as possible.

 

Update January 8, 2022

Updated Lobby Service Limitations

To help us keep everyone safe:

• Lobby may be limited to six members in line at a time.

• If you have a sore throat, fever, chills or dry cough, do not enter our lobby.

• Only the member conducting business will be allowed in the lobby and at the teller window. Families must wait outside or use the drive-up window.

• Please stay six feet apart at all times.

• Please remain behind Plexiglass barriers.

• Services taking longer than 10 minutes to complete must be done by phone, online or by appointment and may require wearing a mask.

These measures are for the health and safety of our staff and fellow members. If you have comments or concerns about these guidelines, please contact us at 559-582-4438 ext. 101

Facial coverings are required for members and visitors coming inside our office.  All individuals who enter the building are self-attesting to being in compliance with California masking orders prior to entry.

MASKS ARE ALSO NOT REQUIRED FOR ANYONE MEETING THE FOLLOWING EXEMPTIONS:

  • Younger than 2 years of age.
  • Have a medical or mental condition or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance.
  • Are Hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential.
  • Persons for whom wearing a face covering would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines.

IF YOU ARE NOT FULLY VACCINATED AND WEARING A MASK IS SOMETHING YOU PREFER NOT TO DO, PLEASE UTILIZE OUR DRIVE-THRU LANE, ONLINE OR TELEPHONE SERVICES.

 

Updated December 15, 2021

Updated Facial Covering Requirements for Lobby Services

Facial coverings are required for members and visitors coming inside our office.  All individuals who enter the building are self-attesting to being in compliance with California masking orders prior to entry.

MASKS ARE ALSO NOT REQUIRED FOR ANYONE MEETING THE FOLLOWING EXEMPTIONS:

  • Younger than 2 years of age.
  • Have a medical or mental condition or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance.
  • Are Hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential.
  • Persons for whom wearing a face covering would create a risk to the person related to their work, as determined by local, state, or federal regulators or workplace safety guidelines.

IF YOU ARE NOT FULLY VACCINATED AND WEARING A MASK IS SOMETHING YOU PREFER NOT TO DO, PLEASE UTILIZE OUR DRIVE-THRU LANE, ONLINE OR TELEPHONE SERVICES.

 

Update June 22, 2020

We’re Here To Help With Coronavirus Emergency Financial Relief Programs

If you or your family are experiencing financial difficulties, we’re here to help.  If you are in need of assistance, please email, fax or call us to discuss all the available options. All of the documents you need to apply for Emergency Loan Relief are available through a special web page.

Click Here For More Details and To Request Payment Relief

Additional Resources and Tips

The following websites are continuously providing updates on the current state of the Coronavirus.